FØXX & FETT CANCELLATION, SERVICE & RETURN POLICY

 

APPOINTMENT CHANGES

Your appointment time is reserved exclusively for you. Cancellations or rescheduling requests must be made at least 24 hours before your appointment. Changes made with less than 24 hours’ notice may incur a $25 cancellation fee at the stylist’s discretion. No-shows may be charged the full amount of the reserved services. Repeated late cancellations or no-shows may require prepayment for future appointments.

 

LATE ARRIVALS

Late arrivals may require us to shorten, modify or reschedule the service to avoid affecting the next client. The original service charge may still apply.

 

SALON SERVICES

Completed salon and esthetic services are nonrefundable.Please contact FØXX & FETT within three days of your service with any concerns. When appropriate, an adjustment related to the originally agreed-upon service may be offered at no additional charge. Changes in preference, requests for a different result, or concerns resulting from failure to follow recommended aftercare will be treated as a new service and may incur an additional charge.

 

RETAIL PRODUCTS

Unopened and unused retail products may be returned within three days of purchase with proof of purchase for exchange or salon credit. Opened products may be considered for exchange if a verified sensitivity or product defect is reported promptly. Brushes, tools, accessories, clearance merchandise and special-order items are final sale for health and sanitation reasons.

 

RIGHT TO REFUSE OR MODIFY SERVICE

FØXX & FETT reserves the right to modify, postpone or decline a service when it cannot be performed safely, falls outside the provider’s licensed scope or is otherwise inadvisable.